Last updated: 10/11/2025
This page presents the privacy policy and aims to formalize our commitment to respecting the privacy of users of the website https://www.belzoun-reisen.ch/ (the “Site“) operated by SARL BelZoun Reisen.
As part of making our Site available, we process your personal data in accordance with the General Data Protection Regulation 2016/679 of April 27, 2016 (“GDPR”) and under the conditions set out below.
Personal data refers to any information relating to an identified or identifiable natural person. We collect and process personal data solely in the context of providing our Services or communicating about those Services, in strict compliance with the GDPR.
We only collect personal data that is adequate, relevant, and limited to what is necessary in relation to the purposes for which it is processed. You will therefore never be asked to provide personal data considered “sensitive”, such as your racial or ethnic origin, or your political, philosophical, or religious views.
By registering on the Site, you authorize us to process your personal data in accordance with this Policy. If you do not agree to the terms of this privacy policy, please refrain from using the Site and our Services.
1. In what cases do we collect your personal data, and what data is collected?
We may collect and store your personal data, in particular when you:
We use your personal data to enable the implementation and management of the Site’s Services and to respond to your specific requests. We also use your personal data to operate and improve our Services, our Site, and our approach. This information is used solely by us and allows us to better tailor our Services to your expectations.
If you have chosen to receive emails and messages from us when creating your Account, you will receive electronic and alphanumeric messages relating to our products and promotions. We will use the personal data you provided at registration for this purpose. You may unsubscribe from these communications at any time.
1.1 Browsing the Site
Connection data. Each time you connect to our Site, we collect personal data such as your IP address and the MAC address of your computer, the date and time of connection, as well as information about the browser you are using.
Browsing data. We also collect information to identify how you access the Site, which pages are visited, and for how long. In this context, we may use Cookies as described in paragraph 6 below.
1.2 Contact
In order to follow up on any requests you may make to our Customer Service team and to confirm information about you, we may use your first name, last name, email address, and phone number.
2. How do we protect your personal data?
We have implemented technical and organizational security measures to guarantee the security, integrity, and confidentiality of all your personal data, in order to prevent it from being distorted, damaged, or accessed by unauthorized third parties. We ensure an appropriate level of security, taking into account the state of knowledge, implementation costs, and the nature, scope, context, and purposes of the processing, as well as the risks and their likelihood.
However, it should be noted that as no security measure is foolproof, we are unable to guarantee absolute security for your personal data.
3. In what cases do we share your personal data?
3.1 Sharing your personal data with third-party companies
While you are browsing the Site, your personal data may be transmitted to external service providers. These third parties provide a service on our behalf and in our name in order to ensure the proper functioning of the services.
No transfer of personal data is carried out outside the European Union.
Except where a third party asks you to accept their own privacy policy and terms of use, third-party companies that have received your personal data have committed to processing it solely for the purpose of providing our Services.
We will never share your personal data with third-party companies for marketing and/or commercial purposes without having obtained your prior consent.
3.2 Sharing with authorities
We may be required to disclose your personal data to administrative or judicial authorities when such disclosure is necessary for the identification, apprehension, or prosecution of any individual likely to cause harm to our rights, those of another user, or a third party. We may also be legally required to disclose your personal data and cannot in such cases oppose this.
4. How long do we retain your personal data?
We will only retain your personal data for the duration of your registration on the Site, in order to ensure your identification when you log in to your Account and to enable the provision of Services.
Therefore, if you unregister from the Site, your personal data will be deleted and retained only in archived form for the purpose of establishing proof of a right or a contract.
In any event, we will retain your personal data for a period no longer than necessary in relation to the purposes for which it is processed, in accordance with the uses described in this Policy and in compliance with applicable laws and regulations.
5. Cookies: how do we use them?
5.1 What is a cookie?
A cookie is a text file that may be placed on a device when consulting an online service using a web browser. A cookie file allows its issuer, during its validity period, to recognize the device each time it accesses digital content containing cookies from the same issuer.
In any event, cookies placed on your browsing device with your consent are deleted 13 months after being placed on your device.
5.2 What are the cookies issued on our Site used for?
The cookies we issue allow us to:
Upon your first visit to the Site, a cookie banner will appear on the homepage. A clickable link provides more information about the purpose and operation of cookies and redirects to this Policy. Continuing to browse another page of the site or selecting an element of the Site (in particular: image, text, link, etc.) constitutes your acceptance of the placement of the relevant cookies on your computer.
5.3 How can you control the cookies used?
In accordance with applicable regulations, you may refuse the use of cookies that are not strictly necessary.
Furthermore, you may at any time configure your browser so that cookies are stored on your device or, on the contrary, rejected (either systematically or depending on their issuer). You may also configure your browser so that you are prompted to accept or refuse cookies on a case-by-case basis, before a cookie can be stored on your device.
Warning: any such settings may affect your browsing experience and your access to certain services that require the use of cookies. We accept no liability for the consequences related to the degraded functioning of our services resulting from the inability to store or access the cookies necessary for their operation that you have refused or deleted. This would be the case if you attempted to access our content or services that require you to be identified. This would also be the case when we (or our service providers) are unable to recognize, for technical compatibility purposes, the type of browser used by your device, its language and display settings, or the country from which your device appears to be connected to the Internet.
5.4 How do you configure your browser?
Cookie management and your preferences vary depending on your browser configuration. This is described in your browser’s help menu, which will allow you to find out how to modify your cookie preferences. You will find information below regarding the main browsers.
Internet Explorer / Edge
In Internet Explorer, click the Tools button, then click Internet Options. Under the General tab, under Browsing History, click Settings. Click the View Files button.
Firefox
Safari
Google Chrome
For more information about cookies, you can visit the CNIL website at https://www.cnil.fr/fr/site-web-cookies-et-autres-traceurs.
6. What are your rights?
You are the only one who has provided us with the data in our possession, through the Site. You have rights over your personal data. In accordance with personal data protection regulations, in particular Articles 15 to 22 of the GDPR, and after having verified your identity, you have the right to request access to the personal data concerning you, as well as its rectification or erasure.
In addition, within the limits set by law, you also have the right to object to processing, to restrict it, to decide what happens to your data after your death, to withdraw your consent at any time, and the right to portability of the personal data you have provided.
You may contact our Services to exercise your rights at the following email address: info@belzoun-reisen.ch or at the following postal address: Chemin du Bondy 3, 1721 Cormérod, enclosing a copy of a proof of identity with your request.
7. Conditions for amending the privacy policy
We reserve the right to modify this privacy policy at any time. You are therefore advised to consult it regularly. In the event of any modification, we will publish the changes on this page and in the places we deem appropriate based on the subject and importance of the changes made.
Your use of the Site after any modification signifies your acceptance of those changes. If you do not accept certain material changes to this Policy, you must stop using the Site.
8. Data Protection Officer and contact
For any questions regarding your personal data or if you wish to delete your Account, please contact us at the following postal address: Chemin du Bondy 3, 1721 Cormérod (indicating “Privacy – Data Protection”), or by email at info@belzoun-reisen.ch.
9. The French National Commission for Information Technology and Civil Liberties (“CNIL”)
We remind you that you may contact the CNIL directly on the CNIL website at https://www.cnil.fr/fr/agir or by post at the following address: Commission Nationale de l’Informatique et des Libertés (CNIL), 3 Place de Fontenoy – TSA 80715, 75334 PARIS CEDEX 07.
